Bcc99 believes gaming should be a source of fun — not stress. We are committed to your well-being. Learn how to play responsibly and stay in control.
At bcc99, we believe online gaming should be a form of entertainment — not a way to escape life's problems or a reliable source of income. Responsible gaming means playing with awareness, knowing your limits, and keeping gaming in its proper place in your life.
We have put in place a range of dedicated tools and measures to protect every member on our platform. This page explains how to use these features and outlines the core principles of responsible gaming.
Set daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded, keeping your budget firmly under control.
Set a daily time limit for gaming before you start. Once your limit is reached, the system will automatically prompt you to take a break.
If you feel you need a break, you can temporarily suspend your account for a set period — anywhere from one week to permanently.
Feeling angry or stressed and about to make a decision? The 24-hour cooling-off option gives you time to step back and think clearly.
View your full gaming and financial history. Knowing how much time and money you have spent makes it easier to make informed decisions.
Our support team is always here for any responsible gaming questions or concerns. You'll get help without judgment.
Responsible gaming is not just about spending less — it is a mindset. Those who truly game responsibly follow a few core principles:
Many people don't realize when gaming has become a problem. The table below outlines the signs across normal, cautionary, and high-risk stages:
| Signs | Stage |
|---|---|
| Occasionally spending a little more than your budget | Warning |
| Placing larger bets the next day to chase previous losses | Warning |
| Feeling restless or uncomfortable when not gaming | Dangerous |
| Lying to family or friends about your gaming | Dangerous |
| Gambling with money needed for household expenses | Dangerous |
| Have tried to stop gaming but couldn't | Dangerous |
| Sleep, work, or studies are being disrupted | Dangerous |
| Gaming with borrowed money or debt | Dangerous |
Answer the following questions honestly. If you answer "Yes" to three or more, consider seeking help:
The level of risk from problem gaming varies from person to person. Understand the risk levels:
After logging in to bcc99, go to your Account Settings and find the Responsible Gaming section. You will find the following tools there:
Set a maximum deposit amount daily, weekly, or monthly. Decreasing your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a maximum duration for each gaming session. You will be automatically logged out when the time is up.
Lock your account for 1 week, 1 month, 6 months, or permanently. You will not be able to log in during this period.
Take a break from gaming for 24–72 hours. This time helps you clear your head and reconsider your decisions.
Turn off bonus and offer notifications so you are not tempted by promotions.
View your complete gaming history, win/loss statistics, and a detailed breakdown of your spending.
Using the self-exclusion feature is straightforward. Just follow the steps below:
Log in to your account and click the profile icon in the top right corner.
Go to "Settings" and look for the "Responsible Gaming" section.
Choose your self-exclusion period — 7 days, 30 days, 6 months, 1 year, or permanent.
Confirm with your password. Your account will remain locked automatically until the set period expires.
During your self-exclusion period, feel free to reach out to our support team whenever you need. We're here for you.
Bcc99 is firmly committed to preventing anyone under 18 from accessing our gaming platform. Age verification is mandatory during registration.
You are not alone. It is possible to overcome a gaming problem — and with the right support, it becomes much easier. Help is available through the following: